LINX Policies

Here is everything you need to know about LINX policies. If you have a question that’s not answered here, please feel free to give us a call at (781)-235-3210 or email us at info@linx-usa.com. We are happy answer any question you have!

Policy Contents:

Camp - Billing, Cancellation & Changes Classes - Billing, Cancellation & Changes Participation Authorization Privacy Policy Terms Of Service Disclosure

Camp - Billing, Cancellation & Changes Policy

Deposits

When you register for camp prior to March 3rd, we collect a $100 deposit per camp week. See the options for when your camp balance will be charged below. After May 1st we charge balance in full at the time of registration.

Payment Options

If you register before February 1st
  • ACH 1 Payment (save 2.5%): Pay your camp balance in full in one payment on February 26th.
  • ACH 3 Payments (save 2.5%): Pay your camp balance in three equal payments - January 20th, February 20th, and March 20th.
  • Credit Card: The full balance due, less your deposit, will be charged on the credit card of your choice on March 1st.
If you register between February 1st and April 1st

ACH or Credit Card: Your balance due, less deposit amount (charged at time of registration), will be charged 30 days from the time of your registration.

If you register after April 2nd

ACH or Credit Card: Your balance due, less deposit amount (charged at time of registration), will be charged on May 1st.

If you register after May 1st

ACH or Credit Card: Your full balance is due at time of registration.

Change Policy

Camp weeks and programs may be changed at any time, subject to availability, up until the Thursday before that camp week. You can conveniently make your changes via your LINX Camps Orders Page.

Cancellation and Refund Policy

Before January 15th

You may cancel your camp registration and receive a full refund.

Between January 15th and February 28th

If you must cancel any or all camp weeks we will retain your deposit and apply a credit to your account that you may use toward a future purchase of camp or LINX classes.

March 1st or later

No credits or refunds.

Classes - Billing, Cancellation & Changes Policy

Membership

All students registered in a class are LINX Members and are entitled to LINX Member Benefits.

Dates

Classes run from September through June.

Many of LINX classes are open for rolling admission. In those classes, new students may register at any time during the school year.

Our performance-based Dance classes and performance-based Theater classes have a registration deadline. Registration deadlines are noted on our website.

Our Theater season includes two performances: January and June. Most students participate in the entire season. Based on availability, students may opt to participate September through January or February through June.

Rates

Please visit our rates page for detailed pricing information.

Billing

Please know that LINX bills 30 days in advance. Monthly fees are applied on the 1st of each month for the coming month of classes. For example, you will be billed on October 1st for November classes and on November 1st for December classes. We have this policy to ensure our teaching staff is scheduled and paid appropriately.

  • Registrations before August 1st: You will be billed at the beginning of August for the month of September.
  • Registrations after September 1st: You will be charged for the current month and the coming month. The fee for your current month will be pro-rated appropriately if the registration was made mid-month.

Cancellation Policy

To cancel your registration, we require that you notify us by these dates:

  • By July 25th to cancel class enrollment for September
  • By August 25th to cancel class enrollment for October
  • By September 25th to cancel class enrollment for November
  • By October 25th to cancel class enrollment for December
  • By November 25th to cancel class enrollment for January
  • By December 25th to cancel class enrollment for February
  • By January 25th to cancel class enrollment for March
  • By February 25th to cancel class enrollment for April
  • By March 25th to cancel class enrollment for May
  • By April 25th to cancel class enrollment for June

If after your child's first class, regardless of time of year, your child does not want to continue the class and there is no other class they would like to attend, we will fully refund your payment. Please call us at (781)-235-3210 to arrange the refund.

Private Lessons Cancellation Policy

24-hour notice
  • No credits or refunds will be given for 24-hour cancellations.
  • In the case of an illness or family emergency, we will reschedule your lesson, even though we received less than a 24-hour notice, at no additional cost.
  • After two cancellations within 24 hours we will not be able to reschedule, credit, or refund.
48-hour notice

Please call or email us within 48 hours of your scheduled private lesson to cancel and we will gladly place a credit on your account for future use in any LINX Camps or Classes program.

1-week notice

Please call or email us within 1 week of your scheduled private lesson to cancel and we will gladly refund your payment.

Change Policy

Students are allowed to change classes provided that the class the student wishes to switch into has space available. Students may not switch into performance-based Dance or Theater classes after the registration deadline.

Trial Class Offering

We offer one free trial class per child per year.udents may not switch into performance-based Dance or Theater classes after the registration deadline.

We also offer a trial month of classes at the rate of one month of class. You are charged for the trial month only. During that trial month, your child can attend a total of four classes and has the option to switch as needed, if the class does not meet your expectations. At the end of the month, you will need to notify us if you would like to continue.

Inclement Weather

If LINX is closed due to inclement weather, no refunds or credits will be given, but you may reschedule your class or private lesson to another available day/time.

Participation Authorization

As the parent or guardian of the registered child, I hereby give consent for the child(ren) to fully participate in all programs, events, and activities offered by LINX, LLC. I understand the nature of the program, events and activities and the child(ren)’s experience and capabilities and believe they are qualified to participate.

I understand and acknowledge that participation in such programs could result in injury to program participants and/or their exposure to illness and/or communicable diseases. I fully accept and assume all risk and responsibility as a result of the child(ren)s participation. I hereby release, waive, discharge and covenant not to sue LINX, LLC, its owners, officers, instructors, employees, contractors and agents (“Releasees”) from any and all liability, claims, demands or causes of actions whatsoever, including but not limited to claims for personal injury, harm, death, loss, damage and/or damage to personal property that may occur while participating in LINX, LLC programs and/or while on any premises where LINX, LLC is running activities, classes and/or camps whether or not owned, rented or managed by LINX, LLC.

I further agree that if, despite this release I, the child(ren) or anyone on behalf of the child(ren) makes a claim against any or all of the Releases, I will indemnify and hold harmless each of the Releasees from any litigation expenses, attorney fees, loss, liability, damage or cost any Releasee may incur as the result of any such claim.

In the event of an accident or emergency, I hereby consent to LINX, LLC obtaining medical care from any licensed physician, hospital or clinic, including transportation and emergency medical services, for the child(ren).

I understand that LINX, LLC may take pictures and/or video of the child(ren) participating in events and programs. Unless I notify LINX by email to the contrary, LINX may use the child(ren)’s photographs, images and/or likeness for any print or web advertising, publications, press releases or other communications or other promotional purposes, including use on LINX, LLC websites and on social media sites such as Facebook, Instagram, Snapchat, and Twitter. I authorize the reproduction, sale, copyright, exhibit, broadcast, electronic storage and/or distribution of said photos, videos and sound recordings without limitation at the discretion of LINX. I specifically waive any right to any compensation I may have for any such use or publication. I hereby release Releasees from any and all liability from such use and publication.

I understand that LINX, LLC has rules and policies set in place to provide a safe and kid-friendly atmosphere. In registering for, and participating in, the programs and services provided by LINX, LLC, I understand that the child(ren) and I must adhere to and follow any rules and policies as well as terms and conditions set forth by LINX, LLC. At the discretion of the owners, management and/or staff, LINX, LLC reserves the right to deny service to anyone.

I understand that the information provided on this form and/or in the online registration process will be maintained in an online account for our access to future LINX programs and events. Personal information will be shared with third parties only in accordance with the policies as listed at www.linx-usa.com.

I understand that LINX may inform me about future programs, events and specials via email, phone, etc. and that I will then have the opportunity to opt-out of each method of communication, if I so choose.

Policies, rules and terms of service are available online at www.linx-usa.com and are subject to change with or without notice.

LINX LLC Privacy Policy

The privacy and security of our program participants and their family/guardians is very important to us. This privacy policy describes how we collect, protect and use information we receive from website visitors. This website is operated by LINX, LLC ("LINX").

What Information We Collect and How We Use It

Participant Information

To have a child participate in any of the programs offered on the site, they must be registered. Registration must be done by a parent or guardian. To register, you will need to provide personal information such as name, address, contact information and specific criteria (e.g., class time and grade) that is established for each program. You will also be asked to provide payment information such as credit card numbers. You will need to select a unique username and password to verify your identity for future access. This allows you to access and edit personal information that you have provided. Contact information is used for notification purposes (e.g., to confirm program registration) or when necessary for customer service. Payment information is used only to bill you for programs, products and services that you specifically request.

Our Use of Cookies

A "cookie" is a small piece of information that many websites use to simplify your online experience. We write this information on your hard drive, and we retrieve it when you visit our site. No one else can read a cookie that we write, and we cannot read cookies from other websites. Our cookies do not contain any personal information; they simply identify the computer you are using. When you visit our site, the cookie helps us understand how you navigate from page to page on our site. Cookies help us design our site in a way that is easy to use and comfortable to our members. Your browser allows you to control whether and when websites write cookies to your computer. Most Web browsers automatically accept cookies, but you can change your browser to prevent that. If you do not allow us to use cookies, not all features of our website will work as designed.

Additional Uses

All of the information we collect, both what you tell us and what we collect through the use of cookies, is used to personalize your account, to customize our services and to allow our customer service representatives to contact you when necessary. We release personally identifying information you have provided to process a request for a program, product or service or when we provide you with prior notice. For example, personal contact information may be shared with other LINX members who participate in the same classes, activities and/or teams via a contact list for members' ease in coordinating communication amongst participants, to allow for members to organize carpools, etc. Any such contact list would be available only to LINX members via a password protected page. LINX will affirmatively seek your permission to be included before sharing your contact information with other members. We will also disclose personal information about an individual user if we believe in good faith that such disclosure is necessary to comply with applicable law or a valid legal process. We will use contact information that you provide to send you information about us and promotional material from some of our partners. You can opt out of receiving these promotions by (1.) clicking the link provided in the bottom of our email communication, (2.) sending an opt out request via email to info@linx-usa.com, or (3.) calling us at (781)-235-3210 to opt out. Information may be released on an aggregated basis (meaning that the information from many participants is grouped together in a way that does not disclose the personal information of any particular participant).

In addition to the disclosures described above, personal information about our users may be provided occasionally to outside auditors, consultants, and others we hire for routine website operations, to help us manage email communications with our members, or for other standard business activities. We ask all recipients to agree to protect the confidentiality, security, and integrity of the information.

Google Analytics

LINX uses Google Analytics to help analyze how visitors use our site. Google Analytics also uses cookies to collect standard login information and visitor information in an anonymous form. The anonymous information generated by the cookies about your use of this website (including your IP address) is transmitted to Google. This information is processed and used to compile statistical reports on website activity for LINX sites only. LINX uses these reports to optimize site content and LINX marketing. To understand better how Google collects and processes data, please visit http://www.google.com/policies/privacy/partners.

LINX also utilizes Google Analytics Advertising Features, which may include Remarketing with Google Analytics, Google Display Network Impression Reporting and Google Analytics Demographics and Interest Reporting.

You may opt out of these Google Analytics Advertising Features by visiting https://tools.google.com/dlpage/gaoptout.

Social Media

We may also release your child's name and/or picture to a media outlet or social media site, such as Facebook, Instagram, Snapchat, or Twitter, through a LINX account. Through the Participation Agreement, by responding to a specific notice to parents and guardians or by emailing LINX, you may request that your child's name and/or picture not be released or posted.

Security

We use a variety of security measures to maintain the safety of your information. All information we collect is stored in a secure database which is protected by a firewall and hosted in a high security operating environment that is monitored 7 days a week x 24 hours a day and not accessible by the public. We use secure socket layers (SSL) encryption for all credit card transactions that we process and whenever we transfer registration data.

Changes to Our Privacy Policy

This policy statement has a version number and date. LINX reserves the right to change, modify or update this policy at any time without prior notice. If we change the policy, we will also change the version number and date so users can tell that a change has been made. We may make minor changes from time to time as our services change, as our relationship with other partners develops, and as the Internet evolves. If we make a significant change in the way in which we collect, use, or disclose personal information, we will notify registrants of the change.

Please contact us at (781)-235-3210 if you have questions or need additional information not provided here.

Acknowledgement and Acceptance of Terms of Service

Please read the Terms of Service carefully before using this website (“Site”). By accessing, browsing and/or using this Site, you are agreeing to these Terms of Service. If you do not agree to these terms, do not use this Site. We have created these Terms of Service to protect you and to ensure that our Site is safe and fun for everybody. In our sole discretion and without notice, these Terms of Service may change from time to time. Please check them periodically as any revisions to the Terms of Service will be binding upon you and will be effective upon our posting of new terms. You understand and agree that your continued access to or use of the Site after any posted modification to the Terms of Service indicates your acceptance of the modification. This website is operated by LINX, LLC ("LINX").

Copyright

All content included on this Site, including graphics, text, images, logos, buttons, icons, images, audio and video clips and software, as well as the compilation of the content, is the exclusive property of LINX and/or its licensors and is protected by U.S. and international copyright laws. Any use, including the reproduction, modification, creation of derivative works, distribution, transmission or display of the content on this Site, is prohibited unless otherwise noted.

Use of Materials

In no way should a link to www.linx-usa.com be used for commercial purposes, unless with the prior, specific, written consent of LINX.

Hyperlinking

LINX makes no representations whatsoever about any other website which you may access through this one. When you access a non-LINX website, it is independent from LINX and LINX has no control over the content on that website. A link to a non-LINX website does not mean that LINX endorses or accepts any responsibility for the content or the use of such website. In fact, LINX disclaims any and all liability and responsibility for such content.

Registration and Password

You are responsible for maintaining the confidentiality of your login ID and password ("Registration"). You are responsible for all uses of your Registration, whether or not authorized by you. You agree to immediately notify LINX of any unauthorized use of your Registration.

Submissions

LINX will own all rights, title, and interest, including all related intellectual property rights, to any suggestions, ideas, feedback, recommendations, or other information provided or otherwise published on this Site (“Submissions”). You agree to assign such Submissions to LINX free of charge. LINX may use such Submissions, as it deems appropriate, in its sole discretion.

Online Conduct

When commenting on a post on the LINX Blog or otherwise posting on the LINX Blog, you agree to do so in a way that is respectful of other customers and our business. You agree not to post defamatory, offensive or obscene statements or materials. You agree not to post content that is hate speech, threatening or pornographic. You agree that you will not post anything that violates the intellectual property rights of others. Should, in LINX’s sole judgment, you violate any of these requirements, you may be barred from accessing the LINX Blog. LINX is not responsible for any or all statements or posts made by others on the LINX's Blog.

Indemnity

You agree to indemnify, defend and hold harmless LINX and its affiliates, officers, directors, investors, employees, agents, representatives and their respective heirs, successors and assigns from any claims or demands, including costs, liabilities and attorney's fees, made by any third party due to or arising out of your use of this Site. This includes any submission you post, email you transmit through the Site, or any violation of the Terms of Service.

Disclaimer

This Site, and all materials thereon, is provided on an "as is" basis. LINX does not make any representations or warranties of any kind, express or implied, as to materials, products or services offered on this Site. LINX disclaims all warranties, express or implied, including but not limited to warranties of merchantability, fitness for a particular purpose or title. LINX does not warrant the accuracy or completeness of the information on this Site; nor are we responsible for any failure of performance caused by or arising out of use or access to any content or information provided by this Site. LINX may make changes to the information on this Site, including the products and prices described, at any time without prior notice. Information on this Site that is periodically updated may not be current at the moment you visit this Site and may contain errors. LINX does not warrant that the use of this Site will be uninterrupted, secure or error-free, that defects will be corrected, or that this Site or the server that makes it available are free of viruses or other harmful components.

By using this Site, you agree to not hold LINX and any other parties involved in creating and delivering this Site's content, materials or products responsible for any direct, indirect, incidental or consequential damage (including profit losses, lost data or business interruption) from any material gained through this Site. You further agree to not hold LINX or its affiliates responsible for any damages resulting from the inability to use any website linked to this Site, the materials or information contained, or the products or services offered.

Termination

LINX reserves the right to restrict access to this Site to any user, and may at any time in its sole discretion with or without notice and with or without cause immediately deny access to this Site to any person, including persons who previously had access. This Site may become unavailable because of maintenance or malfunction of computer equipment or for other reasons and may result in damages to user’s system or operations. The user shall be solely responsible for ensuring that any information or content obtained from this Site does not contain any viruses or other software code or subroutine designed to disable, erase, impair or otherwise damage the user’s systems, software or data.

General

The Terms of Service agreement shall be governed by the laws of the Commonwealth of Massachusetts, notwithstanding any principles of conflicts of law. You expressly agree that exclusive jurisdiction resides in the courts of the Commonwealth of Massachusetts. You further agree and expressly consent to the exercise of personal jurisdiction in the Commonwealth of Massachusetts in connection with any dispute or claim involving LINX. If any part of these terms in unlawful, void or unenforceable, that part will be deemed severable and will not affect the validity and enforceability of the remaining provisions. You agree that any cause of action arising out of this agreement shall commence within one year after the cause of action arose; otherwise the cause of action is permanently barred.

The failure of either party to insist upon or enforce strict performance by the other party of any provision of the Terms of Service or to exercise any right under the Terms of Service will not be construed as a waiver or relinquishment to any extent of such party's right to assert or rely upon any such provision or right in that or any other instance; rather, the same will be and remain in full force and effect.

LINX may assign its rights and obligations under these Terms of Service and upon such assignment LINX may be relieved of any further obligation hereunder.

LINX reserves the right to charge fees, surcharges and/or membership fees at any time.

You represent to LINX that you have the authority to register according to these Terms of Service.

Disclosure

The classes being offered by LINX are not licensed by the Department of Early Education and Care or any other state agency. LINX Summer Camps are licensed by the local board of health in accordance with state regulations.

All children must be registered for a specific class or lesson to participate in a LINX class.

All children must leave upon completion of their class or lesson at LINX.

For Parent/Child led classes LINX can not be responsible for feeding, diapering or disciplining during class.

For Instructional classes all children must be potty trained.

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