LINX Policies - Billing, Cancellation, & Change Policies  

Membership:

All students registered in a class are LINX Members and are entitled to LINX Member Benefits.


Dates:

Classes run from September through June.

Many of LINX classes are open for rolling admission. In those classes, new students may register at any time during the school year.

Our performance-based Dance classes and performance-based Theater classes have a registration deadline. Registration deadlines are noted on our website.

Our Theater season includes two performances: January and June. Most students participate in the entire season. Based on availability, students may opt to participate September through January or February through June.


Rates:

Our monthly class rate is an average based on the cost of our program year divided by ten months. Some months will have more classes and some months less, but your cost will not change regardless of the actual number of classes in that month. This is a very different rate model from most enrichment programs and a LINX Difference.

Please visit our Rates page for detailed pricing information.


Billing:

Please know that LINX bills 30 days in advance. Monthly fees are applied on the 1st of each month for the coming month of classes. For example, you will be billed on October 1st for November classes and on November 1st for December classes. We have this policy to ensure our teaching staff is scheduled and paid appropriately.

  • For registrations before August 1st, you will be billed at the beginning of August for the month of September.
  • For registrations after September 1st, you will be charged for the current month and the coming month. The fee for your current month will be pro-rated appropriately if the registration was made mid-month.

Cancellation Policy:

To cancel your registration, we require that you notify us by these dates:

  • By July 25th to cancel class enrollment for September
  • By August 25th to cancel class enrollment for October
  • By September 25th to cancel class enrollment for November
  • By October 25th to cancel class enrollment for December
  • By November 25th to cancel class enrollment for January
  • By December 25th to cancel class enrollment for February
  • By January 25th to cancel class enrollment for March
  • By February 25th to cancel class enrollment for April
  • By March 25th to cancel class enrollment for May
  • By April 25th to cancel class enrollment for June

If after your child's first class, regardless of time of year, your child does not want to continue the class and there is no other class they would like to attend, we will fully refund your payment. Please call us at 781-235-3210 to arrange the refund.


Private Lessons Cancellation Policy:

24-hour notice:

  • No credits or refunds will be given for 24-hour cancellations.
  • In the case of an illness or family emergency, we will reschedule your lesson, even though we received less than a 24-hour notice, at no additional cost.
  • After two cancellations within 24 hours we will not be able to reschedule, credit, or refund.

48-hour notice:
Please call or email us within 48 hours of your scheduled private lesson to cancel and we will gladly place a credit on your account for future use in any LINX Camps or Classes program.

1-week notice:
Please call or email us within 1 week of your scheduled private lesson to cancel and we will gladly refund your payment.


Change Policy:

Students are allowed to change classes provided that the class the student wishes to switch into has space available. Students may not switch into performance-based Dance or Theater classes after the registration deadline.


Trial Class Offering:

We offer one free trial class per child per year.

We also offer a trial month of classes at the rate of one month of class. You are charged for the trial month only. During that trial month, your child can attend a total of four classes and has the option to switch as needed, if the class does not meet your expectations. At the end of the month, you will need to notify us if you would like to continue.


Inclement Weather:

If LINX is closed due to inclement weather, no refunds or credits will be given, but you may reschedule your class or private lesson to another available day/time.

Deposits:

When you register for camp prior to March 3rd, we collect a $100 deposit per camp week. See the options for when your camp balance will be charged below. After May 1st we charge balance in full at the time of registration.


Payment Options:

If you register before January 15th:

ACH 1 Payment (save 2.5%):
Pay your camp balance in full in one payment on February 25th.

ACH 3 Payments (save 2.5%):
Pay your camp balance in three equal payments.

  • January 20th
  • February 20th
  • March 20th

Credit Card: The full balance due less your deposit will be charged on the credit card of your choice on March 3rd.

If you register after January 15th:

ACH or Credit Card: Your balance due less deposit amount (charged at time of registration) will be charged 30 days from the time of your registration.

If you register after April 2nd:

ACH or Credit Card: Your balance due less deposit amount (charged at time of registration) will be charged on May 1st.

If you register after May 1st:

ACH or Credit Card: Your full balance is due at time of registration.


Change Policy:

Camp weeks and programs may be changed at any time, subject to availability, up until the Thursday before that camp week. You can conveniently make your changes via your LINX Camps Family Page by clicking the Make a Switch button.


Cancellation & Refund Policy:

Before January 15th:

You may cancel your camp registration and receive a full refund.

Between January 15th and March 2nd:

If you must cancel any or all camp weeks, LINX will retain your deposit, which will be applied as a credit to your account that you may use toward a future purchase of camp or LINX classes. The remaining paid balance will be refunded.

March 3rd or later:

No credits or refunds will be issued.