Part Time: Customer Service Representative

Part Time: Customer Service Representative

LINX is the premier after school enrichment program in Wellesley and was built on the belief of exceeding customer expectations, 100% of the time.

LINX is looking for an enthusiastic and self motivated professional to be an integral part and leader within our Customer Care Center and Sales team.

Members of our Customer Care Center work to help our clients find the right classes and camps, manage family accounts, email with customers, and assist with processing and filing of paperwork for a large customer first organization.

Our next Customer Care Center/Sales Leader(s) will have a proven and successful track record in sales, marketing, written and oral communications, an ability to conduct research, prepare reports, conduct outreach and cold calls and foster positive relationships with customers and all team members of our vibrant and innovative organization.

We are looking for candidates who can:

  • Be knowledgeable about all available services and able to effectively market and sell all services
  • Support all company departments with administrative support as assigned
  • Communicate with marketing team to enhance communication among teachers, customers and all departments
  • Communicate regularly with supervisor
  • Meet deadlines and exceeds expectations
  • Portray a positive attitude at all times as the face and voice of the company
  • Communicate clearly with customers
  • Ability to stay patient in high pressure situations
  • Ability to shift gears quickly and still stay focused on projects
  • Ability to meet deadlines
  • Maintain a positive work environment and be a Champion!

Minimum Requirements:

  • 1 year of outstanding and successful experience within customer service, preferably in a child focused environment
  • Bachelors Degree preferred
  • Be ready and willing to perform like a champion 100% of the time

Part time, weekday hours: Mondays and Wednesdays, 11:00am-4:00pm; Tuesdays and Fridays 1:00-7:00pm

To apply: Please complete the online application