Frequently Asked Questions

1. Where will programs be held?
2. How long are classes? When do programs run? How do I register?
3. My kindergartener will have new stay days, how can I register?
4. How much is Membership?
5. What is your make-up policy?
6. Does LINX follow the public school calendar?
7. What happens during inclement weather?
8. What is Club Time and how do I use it?
9. What is your cancellation policy?
10. What does LINX do for school vacation weeks?
11. Do memberships continue over the summer?
12. What do I do if the class I want is full?
13. What does my child need to know to be enrolled in Spanish?
14. My child will be in a performance, what is the schedule for 2007-2008?
15. What is the drop-off / pick-up procedures for LINX?
16. How can I book my child’s birthday at LINX?
17. I have more questions, where can I find more information?

Where will programs be held?
All programs will be held at our Wellesley location at 141 Linden Street on the lower level. LINX entrance and ample off street parking are located behind the building. Please see our directions page for instructions on getting here.

How long are classes? When do programs run? How do I register?
Classes are 50 minutes and meet once per week. Classes run from September to June with designated registrations for the performing arts classes. Registrations are on going – stop in, call, or visit us on-line.

My kindergartener will have new stay days, how can I register?
We recommend registering for the class that works best with your child’s schedule now. If a new stay day conflicts with that class, you can switch your child into another time slot for the remainder of the program (where space is available).

How Much Is Membership?

• Membership costs $95* per month. Your membership includes one class and all of the benefits listed below (see green bubble). Classes meet • once a week.

• Add 1-3 additional classes to a membership for $85 per month per class.

• Adding 4 or more classes to a membership drops all classes to only $79 per month per class.

• Add siblings to a membership for no additional fees - Siblings receive all member benefits once they are registered for a class.

• Joining fee of $100 applies to the initial membership only.

MONTHLY vs. ANNUAL MEMBERSHIP (the choice is yours):

Many of our members choose LINX to be their enrichment program for the entire year. Signing up for the entire year (memberships are frozen during July and August) gives you savings and benefits all year long. With over 150 classes you can simply switch classes as interests or schedules change!

MONTHLY ANNUAL

$95/mo $900/yr ($150 savings - no joining fee)

$100 joining fee

Adding 1-3 extra classes

MONTHLY ANNUAL

$85/mo $800/yr ($50 savings)

Adding 4 or more extra classes

MONTHLY ANNUAL

$79/mo $700/yr ($90 savings)

BILLING:

Monthly Memberships: Fees are applied on the first of the month 30 days prior to the month of classes. Example: your account is charged on September 1^st for October classes). If you wish to cancel your membership you must give us 30 days notice prior to the first of the month.

Annual Membership: Half of the annual fees are applied at the start of your membership. The second half of your fees are applied 4 months later. If you cancel an annual membership prior to the half way point (5 months) you will be charges the $100 joining fee. If you cancel membership after the mid-year point, but before the end of the year, you will be charge a $50 cancellation fee). Example: You join in August for the year: $450 is applied on September 1^st, and the second half is applied on January 1^st.

What is your make-up policy?
“Make-Up Day” at LINX is the last Friday of every month from 3:30 – 4:30pm. Any child who has missed a class (for any reason) during the month can come to this time block for a make-up. Please call ahead to reserve your child’s spot.

Does LINX follow the public school calendar?
LINX follows the public school calendar as closely as possible, however there are some exceptions. In an attempt to provide continuity for the kids in the program, there are a few instances where LINX will run regularly scheduled programs even when public schools are closed.

* Columbus, Veterans, Martin Luther King Jr. Days, February Vacation and April Vacation LINX offers a half-day and full day camp program.

What happens during inclement weather?
Here at LINX we follow the Wellesley Public School system. In the event of inclement weather, we will follow Wellesley's announced school closings.

1. If Wellesley schools have a delayed opening: The 9AM LINX programs will be cancelled.
2. If Wellesley schools close early: The LINX programs from that point on will be cancelled.
3. If Wellesley schools are closed: LINX programs will be closed for the day.

When in doubt, please check the website http://www.linx-usa.com or call us at 781-235-3210.

What is Club Time and how do I use it?
Club Time is available exclusively to LINX members who are active in at least 1 class. Members earn 10 minutes of Club Time each week and can be used on the day of class or can be accumulated and used at any point during their membership. Additional Club Time can be purchased for a small fee. LINX will keep track of your minutes used and will bill your account if your balance exceeds 2 hours of club time (taking into consideration your earned minutes).

What is your cancellation policy?
With our wide variety of program offerings we hope to limit the need to cancel your membership due to outside conflicts. If at any point you need to cancel your child’s enrollment, please let us know 30 days prior to the start of that month. Example: If you need your child to stop in the month of April, please let us know by March 1st so we can stop the billing cycle.

What does LINX do for school vacation weeks?
Vacation weeks that LINX may hold special ½ day programs, but NOT regular classes: Winter vacation Wednesday, Dec. 25th – Friday, Jan. 2nd 2009, February Vacation: Saturday, Feb. 14th – Fri., February 20nd, 2009 and April Vacation: Saturday, Apr. 18st – Friday, Apr. 24th, 2009. There will be NO regular classes during these weeks.

Do memberships continue over the summer?
Class member fees are charged from September through June with member benefits carrying over into the summer, if your child was enrolled in June or if you have pre-registered for September classes.

What do I do if the class I want is full?
If the class you are interested in is full, you may put your name on the waiting list, find the same class offered at a different time, or gather a group of 8 children to create a new class time.

What does my child need to know to be enrolled in Spanish?
We have designed our Spanish programs to allow for both beginner and more advanced children. If you have any questions about what class is appropriate for your child, call 781-235-3210 and speak with one of our Spanish leaders.

My child will be in a performance, what is the schedule for 2008-2009?
The 2008 – 2009 performance schedule will be posted soon. Please check back or call us at 781-235-3210.

What is the drop-off / pick-up procedures for LINX?
LINX now has a drop-off and pick-up service! At selected times during the day, a LINX Leader will be available to assist kids with getting in and out of the building.
DROP-OFF
Please pull in front of our doors and a LINX Leader will supervise the kids getting out of your car.

PICK-UP
Please pull up to the first LINX Leader you see and show him/her your pick-up card. The Leader will give you a radio and ask you to park in the lot (not the first row) and wait for a Leader to radio to you asking you to drive back up front for pick-up. Please be patient as, just like when you walk inside, it can take 5 to 10 minutes to bring them out for you to pick up. If you come at a time when a LINX Leader is not outside, simply park and call 781-235-3210 and we will be happy to walk the kids out to you.

As always, please feel free to park your car and walk the kids in or pick them up inside at any time.

How can I book my child’s birthday at LINX?
Birthday parties at LINX are special member exclusive parties. For more information visit our birthday parties link on our website or call us at 781-235-3210.

I have more questions, how can I find more information?
If your questions are not answered here, please send an email to information@linx-usa.com or call (781) 235-3210.